FAQ's

For private visits abroad, any resident can obtain foreign exchange up to USD 2,50,000 or equivalent in one financial year, irrespective of the number of visits undertaken during the year. No foreign exchange is available for visit to Nepal and/or Bhutan for any purpose.

For business trips abroad to countries other than to Nepal and Bhutan, a person can avail of foreign exchange up to USD 25,000 per visit.

You can purchase foreign currency notes up to USD 3000 or equivalent. Balance amount can be carried in the form of Travel Cards or Travelers Cheques.

Yes, children of all ages are allowed same entitlements (limits) as adults.

USD 2,50,000 or equivalent per academic year can be availed. In case the estimate received from institution abroad is higher, the same needs to be supplemented with requisite documents while procuring. 

Prepaid Cards are the safest and most economical instruments to carry forex overseas. As the name suggests, these cards are pre loaded with the currency and the amount that you need to carry along with you when going overseas. Centrum Prepaid Forex cards are available on Visa Platform and give you the choice of loading 14 Currencies on it. The cards are safe to use for online transactions and can be reloaded too.

US Dollar, British Pound, Euro, Japanese Yen, Australian Dollars, Canadian Dollars, Swiss Francs, Singapore Dollar, New Zealand Dollar, UAE Dirham, Saudi Riyal, Hong Kong Dollar, Thai Baht and South African Rand. The Multi Currency Prepaid Forex Card is reloadable and valid for a period of 5 years from the date of issue printed on the card. Within this period you can use this Prepaid Forex Card as many times as you like. On your next trip overseas, you can recharge your Card through buyforex.com. Simply provide the card number, along with the necessary documents and make the payment; your Card will be credited with the new amount within hours. This is subject to RBI regulations. (For latest on RBI regulation: www.rbi.org.in) 

Since this is a Foreign Currency card, usage is limited only to foreign countries excluding India, Nepal and Bhutan as per RBI guidelines.

Yes, forex for studies abroad can be taken in all forms except cash currency where the limit of USD 3000 applies. Pre-paid cards can be re- loaded by student’s parents / guardians at any time. TCs however can be taken only when the student is physically present in India for the transaction.

Up to USD 2,50,000 or its equivalent for the patient going abroad for medical treatment or checkup.

Upto USD 2,50,000 for accompanying as attendant to a patient going abroad for medical treatment/checkup.

Personal Visit entitlement of USD 2,50,000 per annum can be availed over and above the specified amount under this scheme.

Yes the attendant is entitled to USD 2,50,000 per annum.  

A person going abroad for employment can purchase foreign exchange up to USD 2,50,000. Point to be noted is that once the person goes for Employment, Forex cannot be released to them in any form be it in Currency, Forex Card Reload, Wire Transfer, DD. 

A person migrating abroad can purchase foreign exchange up to the amount prescribed by the country of emigration or USD 2,50,000.

Foreign exchange can be bought 180 days in advance from the proposed date of travel.

Non Resident Indians living in India beyond 180 days in the preceding Financial Year are eligible to purchase forex under the said scheme

Foreign Nationals permanently resident in India are eligible to avail of this quota provided the applicant is not availing of facilities for remittance of his/her salary, savings etc. abroad in terms of the existing FEMA regulations. Also the applicant needs to submit past 3 years ITR proof which shows that he is a Resident, only post the verification can be Forex released.

"Person resident in India" is defined in Section 2(v) of FEMA, 1999 as : A person residing in India for more than one hundred and eighty-two days during the course of the preceding financial year but does not include:

1. A person who has gone out of India or who stays outside India, in either case - 
   • For taking up employment outside India
   • For carrying on outside India a business or vocation
   • For any other purpose,in such circumstances as would indicate his intention to stay outside India for an uncertain period
2. A person who has come to or stays in India, in either case, except: 
   • For taking up employment in India
   • For carrying on in India a business or vocation in India
   • For any other purpose, in such circumstances as would indicate his intention to stay in India for an uncertain period
   • Any person or body corporate registered or incorporated in India
   • An office, branch or agency in India owned or controlled by a person resident outside India
   • An office, branch or agency outside India owned or controlled by a person resident in India

No limit on amount of foreign exchange that can be brought into India. However currency notes beyond USD 5000 (equivalent) need to be reported at customs and currency declaration form (CDF) obtained

Currency Declaration Form (CDF) is required whenever currency / forex surrender exceeds respective limits

Maximum upto INR 50,000 can be paid in Cash while encashing Foreign Currency. 

Yes, the same is allowed. Any close relative (family member) or Spouse can make the payment for your Purchase.

• Original and valid passport
• Valid visa for the country of travel (except where VISA on arrival applies) 
• Confirmed ticket-showing travel within 60 days of taking foreign exchange.
• PAN Card of the customer availing Forex & PAN Card of the person paying for Forex (in case of close relatives)

• Original and valid passport
• Valid visa for the country of travel (except where VISA on arrival applies)
• Confirmed ticket-showing travel within 60 days of taking foreign exchange
• PAN copy for all forex transactions in cases where total amounts exceed US Dollars 25000. Form 60 / 61 in case PAN not available
• Pan card is mandatory for transaction above Rs. 25,000 if payment mode is cash.

• Confirmed one-way Air ticket
• Original & Valid Passport along with the Student Visa.
• Prospectus/Offer Letter/Admission Letter in original, thereof giving full details of the course of study, tuition fees payable etc.
• In case of person traveling to USA Form I-20 is required.
• PAN copy for all forex transactions. Form 60 / 61 in case PAN not available

• Original and valid passport
• Valid visa for the country of travel (except where VISA on arrival applies)
• Confirmed ticket-showing travel within 60 days of taking foreign exchange
• PAN copy for all forex transactions in cases where total amounts exceed US Dollars 25000. Form 60 / 61 in case PAN not available
• Pan card is mandatory for transaction above Rs. 25,000 if payment mode is cash.Application / self declaration

• Valid passport and emigration Visa
• One way confirmed Air Ticket
• PAN copy for all forex transactions. Form 60 / 61 in case PAN not available

• Valid passport and employment Visa
• One way confirmed Air Ticket 
• PAN copy for all forex transactions. Form 60 / 61 in case PAN not available

If you need to send money abroad, all you need to do is simply give the beneficiary details along with the documents required or request us to contact you and experience the expertise of our well trained advisors, who make it easy for you to send money abroad with the right documentation and process. We even suggest modes of transfer so that you can send money abroad in a fast, reliable and convenient manner.

• Passport & PAN Card.
• Currency Declaration form if the amount in cash exceed USD 5000.

Foreign exchange for your personal/business foreign trip can be purchased from us against rupee payment in cash only up to Rs. 50,000. However, if the Rupee equivalent exceeds Rs. 50,000, the entire payment should be made by way of a crossed cheque/ banker’s cheque/ pay order/ demand draft/ debit card / credit card / prepaid card only. 

Once you complete your order on buyforex.com, we will send you a confirmation mail to the email address you enter during your order informing that your order is confirmed. In this mail, you will be provided with a "Unique Order Reference Number" along with your order details when you complete the order. We also make it a point to call each of our customer right after the order is booked to answer any queries he/she may have.

No, you do not need to maintain an account or create a login ID to book an order on buyforex.com. You can login as guest. 

Door delivery is free till 31st December 2019.

Orders received prior to 1 pm can be delivered on the same business day. Any order received after 1 pm may still be delivered on the same business day but in the worst case, should be delivered by the next business day.

Your online transaction on buyforex.com is processed over a secure HTTPS connection and guarded with the highest levels of encryption available. All credit card and debit card payments on buyforex.com are processed through a secure and trusted payment gateway and your credit card/ debit card/ netbanking information is never stored on our servers.

Partial Payment means that you have the option to pay only the booking amount (a small part payment) to block your rates for one business day.

The rates published on buyforex.com portal are updated on real time basis as they are connected to a live market data feed.

Yes, you can add multiple currencies & products you wish to purchase in one order. You just need to add the currency/product in the order form and proceed.

The following are considered to be close relatives:

• Father
• Mother (including step Mother)
• Son (including step Son)
• Daughter (including step daughter)
• Husband
• Wife
• Brother
• Sister
• Son In Law
• Daughter in Law

The following cancellation policy applies to our transactions: Partial Payment orders, if not utilised within one working day, will automatically be cancelled and the entire advance payment made to buyforex.com (2 percent) will be forfeited. Explicit cancellation will also result in forfeiture of the advance payment made.

Prepaid Travel Cards​
Prepaid travel cards are Visa / Mastercard and are accepted at most ATMs and stores/ hotels etc. abroad. Prepaid cards are the most recommended and the safest way of carrying currency. 

Currency Notes​
Large amount of currency is unsafe to carry but small amounts of currency notes should be carried for incidental expenses. 

Traveller's Cheques
Traveller's cheques (TCs) are safer than currency but are not accepted at most establishments now. Prepaid Travel cards are a much more recommended method of carrying Forex than TCs.

Demand Drafts​
Traveller's cheques (TCs) are safer than currency but are not accepted at most establishments now. Prepaid Travel cards are a much more recommended method of carrying Forex than TCs.

Wire Transfer
Wire transfers are used to remit (send) money directly from an Indian bank account (of the customer) to the foreign bank account (of the beneficiary).

Yes, PAN card is mandatory for Forex Transactions.

It takes around 3-4 working days for encashment of Forex Card. The rates which are displayed while placing the order are indicative and the encashment will be processed with the effective rate at the actual time of encashment.

There are no other charges levied from Ebixcash World Money apart from those displayed on website. However it is advisable that you check with the respective beneficiary bank if there is any charge levied from their end.